LISTENING TO UNDERSTAND
Paying attention purposefully, in the present moment, non-judgmentally.
Not having a pre-loaded, off-the-shelf answer, but just showing acknowledgement helps build trust between me and the other person.
From there, we can both start tackling the root cause of their problem.
FOLLOWING THE PATTERN
Patterns are how things are organized and connected.
We all, sometimes without even realizing it, apply patterns to every aspect of our lives.
It's in these patterns that I find both the problem and the solution staring me right in the face.
DOING WHATEVER'S NEEDED
Problems come in all shapes and sizes and so should solutions.
I have become solution-agnostic and enjoy picking up new skills along the way.
While the specifics will vary, I have found that it's the little details that will make or break a proposed solution.
FINAL CUT PRO
HTML & CSS